Welcome to ThunderPrompt Support! ⚡

Get the most out of your AI conversations with our step-by-step guides and tips. Whether you're just getting started or looking to master advanced features, we've got you covered.

Getting Started

🚀 Your First 5 Minutes with ThunderPrompt

Get up and running quickly with these essential first steps

1
Install & Activate: Look for the ThunderPrompt icon in your browser toolbar after installation
2
Quick Tour: Follow our interactive onboarding for a personalized introduction
3
Try Enhancement: Visit any AI chat tool and click "Enhance Prompt" on any message
4
Create Templates: Save your best prompts as reusable templates

⚙️ Installation & Setup

Step-by-step installation guide for all browsers

Chrome Web Store Installation:

1. Search "ThunderPrompt" in Chrome Web Store
2. Click "Add to Chrome" → "Add Extension"
3. Pin the extension in your toolbar
4. The ThunderPrompt icon will appear

Supported Platforms:

ChatGPTClaudeGeminiPerplexity

Core Features

✨ Prompt Enhancement

Transform basic prompts into powerful, detailed instructions instantly

How to Use:

1. Navigate to any AI chat interface
2. Type or paste your prompt
3. Click the "✨ Enhance" button
4. Review the AI-improved version
5. Accept changes or edit further
6. Send your enhanced prompt

Example:

Before: ""Write about climate change""

After: ""Write a comprehensive 500-word analysis of climate change, focusing on current scientific consensus, major environmental impacts, and actionable solutions...""

💾 Reusable Prompts & Variables

Create powerful prompt templates that you can reuse and customize instantly

Creating Templates:

1. After a successful prompt, click "💾 Save as Template"
2. Give your prompt a descriptive name
3. Add variables using {{variable_name}} syntax
4. Add relevant tags for easy finding
5. Click "Save Template"

Variable Examples:

{{topic}} - for subject matter

{{length}} - for content length

{{tone}} - for writing style

{{audience}} - for target readers

🔄 Model Comparison

Test your prompts across different AI models to find the best results

When to Use:

1. Creative writing tasks (different models have unique styles)
2. Technical explanations (some models excel in specific domains)
3. Problem-solving (get multiple perspectives)
4. Quality checking (verify consistency across models)

How it Works:

1. Send a prompt to your current AI
2. Click "🔄 Try Other Models"
3. Select models to test
4. View side-by-side results
5. Save the best response

Organization & Library Management

⭐ Favorites & Quick Access

Keep your most valuable prompts within reach

Adding to Favorites:

1. Hover over any prompt in your library
2. Click the ⭐ star icon
3. Favorited prompts appear in "Quick Access"

Management Features:

1. Reorder by dragging and dropping
2. Create favorite collections
3. Export for backup

🏷️ Tags & Categories

Organize like a pro with smart tagging

Tagging Best Practices:

1. Use descriptive tags: email-marketing
2. Add difficulty levels: beginner
3. Include use cases: work
4. Tag by output: long-form

Smart Categories:

Content CreationAnalysisProgrammingBusinessEducationMarketing

Community & Sharing

🔥 Discovering Community Prompts

Find inspiration in our prompt community

🔥

Top Rated

Highest community scores

🆕

Recent

Newly shared prompts

🎯

Curated

Staff picks & expert recs

🌐 Sharing Your Prompts

Help others succeed by sharing your best prompts

How to Share:

1. Click "🌐 Share with Community"
2. Add description and tags
3. Choose sharing level
4. Add usage tips and examples
5. Publish and earn recognition

🏆 Recognition & Rewards

Earn badges and XP for community participation

Earn XP for:

1. Creating reusable prompts (+10 XP)
2. Sharing with community (+25 XP)
3. Receiving upvotes (+5 XP each)
4. Completing workflows (+15 XP)
5. Helping others (+10 XP)

Troubleshooting

🔧 Common Issues & Quick Fixes

Solutions for the most frequent problems

❌ Extension Not Appearing

1. Check extension is enabled in chrome://extensions/
2. Refresh your AI chat page
3. Try pinning the extension to toolbar
4. Clear browser cache and cookies

❌ Prompts Not Saving

1. Ensure you're logged into your account
2. Check your internet connection
3. Try saving again after page refresh
4. Contact support if issue persists

❌ Enhancement Not Working

1. Ensure prompt is at least 10 words long
2. Check you have available credits
3. Try refreshing the AI chat page
4. Verify site permissions

❌ Sync Issues

1. Log out and log back in
2. Check account sync settings
3. Manually trigger sync from settings
4. Contact support for persistent issues

🌐 Browser & Platform Compatibility

Supported browsers and AI platforms

✅ Fully Supported Browsers:

Chrome 90+

(Recommended)

Microsoft Edge 90+

Brave Browser

Opera 76+

✅ AI Platform Compatibility:

✅ ChatGPT

✅ Claude

✅ Gemini

✅ Perplexity

✅ MSN Copilot

✅ Grok

Contact & Support

💬 Getting Help

Multiple ways to get the support you need

📧

Email Support

support@thunderprompt.com

24-48 hour response

💬

Live Chat

Real-time support during business hours

Pro subscribers only

💡 Feature Requests

Help shape ThunderPrompt's future

How to Submit Ideas:

1. Check our public roadmap first
2. Search existing feature requests
3. Submit via feedback form or email
4. Include specific use cases and benefits

Request Status:

Under Review

Evaluating feasibility

Planned

Added to roadmap

In Development

Currently being built

📝 What to Include in Your Support Message

Help us help you faster with these details

Essential Information:

• Describe the issue clearly
• Include screenshots if helpful
• Mention your browser and version
• Share any error messages

Before Contacting Support:

1. Search this help center
2. Check the troubleshooting section
3. Visit our community forum
4. Try the quick fixes above

Ready to Supercharge Your AI Conversations?

Join thousands of users who are already getting better results with ThunderPrompt.